If you are a large resort, small bed and breakfast, independent concept, branded or chain hotel or somewhere in between; professional mystery shoppers can help you ensure accountability.
After the feedback is collected from our professional mystery shoppers, Eease Hospitality’s dedicated specialists help your brand to set relevant benchmarks, and provide meaningful action plans to your team.
Eease Hospitality can help you create Standard operating procedure or fine tune your existing one as per current industry trends and expectations. We customize all necessary forms and procedures as per as per location or type of establishment.
Eease Hospitality can provide your brand with expertly focused mystery shopping programs that are designed to complement your existing quality assurance program. Whether for a reinsertion or simply a mystery shop to gain more insight into your service quality, Eease Hospitality can help.